• info@sunplussoftware.com

Team work and coordination among field workers and their counterparts has always been a challenge across many industries. Traditionally field workers have depended on powerful radios and special monitors to navigate through hazardous locations. Communicating through handheld devices while trying to resolve technical snags, conducting routine inspections not only makes the process of communication cumbersome but also ineffective.

4PortsXP is a definitive solution that adds the additional dimension of a software application driven layer with Real wear’s smart wearable, head-mounted, hands-free and voice-controlled headsets. While, the smart wearables can operate as stand alone, 4PortsXP brings software in the mix that utilizes full potential of the device through an intuitive application that facilitates seamless audio-visual communication between the field and remote workers through a secured cloud-based environment.

4PortsXP Provides your front-line personnel with Instant Subject matter expertise. To create a connected workforce and extend the capability of your field personnel by enabling quick access to step-by-step digital work instructions and real-time guidance with Subject Matter Experts to help in faster diagnosis and resolution of critical issues as they occur. Experienced subject matter experts connect from anywhere and provide first hand guidance to workers as and when they need it.

SALIENT FEATURES

  • Collaborate with one or many users concurrently

  • Improve safety and productivity with hands free devices

  • Simple voice navigation and controls for users

  • Text messaging

  • Customizable dashboard that can provide visibility into employee participation.

  • Provision for field personnel to post messages for support which can be accessed & answered by any of the users registered in the platform

  • Knowledge bank serves as a repository of technical documents, manuals of equipment, external source of knowledge, industry best practices, applicable standards, etc.

  • Access to system through voice commands provides flexibility of hands-free communication to enable safe operating environment

  • Workflow Processing in hands-free mode. Provision to upload images and videos and capture sensor data during workflow

Advantages

Increased uptime with improved resource utilization leading to increased efficiency and productivity

Real-time Mentor support that is not constrained by geographical separations

4PORTSXP is bundled with intrinsically safe smart wearables to ensure seamless support across varied field locations

Remote expert assistance could get machines back online faster avoiding unplanned downtimes leading to higher costs of operations

Simplified remote connectivity and collaboration

Minimizing errors leading to lesser or, literally no repeat visits

Remote mentor assistance addresses the key challenge of not having to scale up face to face assistance across the enterprise

Improved Mentor-Field Staff interactions

HOW IT WORKS

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Our Commitment to Industry Collaboration and Spread of Digital Transformation.

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    Bengaluru 560025, India.

  • Send Us Mailinfo@sunplussoftware.com

  • Call Us+91 804 300 3225

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    #02-22 West way, Singapore 117867.

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  • Call Us +91 804 300 3225

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    Road, Financial centre, Dubai.

  • Send Us Mail info@sunplussoftware.com

  • Call Us +91 804 300 3225